Privacy Policy

Beverly Physiotherapy (operated by Sri Shri Physical Therapy Inc.) 4229 – 118 Avenue NW, Edmonton, Alberta T5W 1A6 info@beverlyphysio.ca | +1 587-735-4600

1. Introduction

Beverly Physiotherapy is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (PIPA) of Alberta.

By using our website at https://beverlyphysio.ca or submitting information through any form or chat on our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information: contact information (name, phone number, email address), health information you provide when booking appointments, website usage data collected automatically via cookies, and messages submitted through our contact form or chat widget.

3. How We Use Your Information

We use your personal information to schedule and manage appointments, respond to inquiries, send appointment reminders and booking confirmations, send service-related SMS messages if you have opted in, and improve our website and services. We do not sell your data to third parties.

4. SMS Messaging Consent

If you provide your mobile number through our website chat widget, contact form, or in-clinic intake process, you may receive SMS messages regarding appointment reminders, booking confirmations, missed call follow-ups, and service updates.

Message frequency varies based on your interactions. Message and data rates may apply.

To opt out: Reply STOP to any SMS message at any time. For help: Reply HELP or email info@beverlyphysio.ca.

We do not share your mobile number with third parties for their marketing purposes.

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it only with service providers who operate our business systems (bound by confidentiality), when required by law, or as required by the College of Physiotherapists of Alberta.

6. Cookies

Our website uses cookies to improve your browsing experience. You may disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary, and patient records are retained per College of Physiotherapists of Alberta guidelines.

8. Your Rights

You may access, correct, or request deletion of your personal information by contacting info@beverlyphysio.ca.

9. Contact Us

Beverly Physiotherapy — Sri Shri Physical Therapy Inc. 4229 – 118 Avenue NW, Edmonton, Alberta T5W 1A6 Email: info@beverlyphysio.ca | Phone: +1 587-735-4600

Effective Date: April 21, 2026